phone phone
313-921-5527

Privacy Policy

Effective Date: 12/26/26
Last Updated: 12/26/26

PROS Services Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website https://prosservices.com/ or otherwise interact with us.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Contact information: name, email address, phone number, company name, job title, mailing address when you fill out forms (e.g., contact, quote, request services, newsletter).

  • Communications: any messages or requests you send us.

  • Job applicant data: if you apply for a position through our Careers section.

  • Business and operational data: details you provide in connection with service requests or account records.

We may automatically collect certain information when you visit our website:

  • Usage data: IP address, browser type, pages visited, time spent on pages, and other analytics through cookies or similar tracking technologies.

  • Device data: operating system, device type, and other technical identifiers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services.

  • Respond to inquiries, requests, and provide customer support.

  • Send administrative information, updates, and marketing communications you opt-in to receive.

  • Improve our website content and service offerings.

  • Process job applications and manage employment relations.

  • Comply with legal obligations and protect our legal rights.

3. Sharing of Personal Information

We may share your information with:

  • Service providers and partners who perform functions on our behalf (e.g., website hosting, analytics, customer support).

  • Legal authorities when required by law, regulation, or legal process.

  • Business transfers: in connection with a sale, merger, reorganization, or asset transfer.

  • With your consent or at your direction.

We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about website use to improve performance and user experience. You may manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

7. Your Choices and Rights

Depending on your location, you may have rights regarding your personal data, such as:

  • Accessing, correcting, updating, or deleting your personal information.

  • Opting out of marketing communications.

  • Withdrawing consent where processing is based on consent.

To exercise these rights, contact us using the details below.

8. Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

PROS Services Inc.
PO Box 585
16545 Eastland Rd
Roseville, MI 48066
Phone: (810) 982-7271
Email: [Insert business contact email]